They said that they sent xcritical rezension me an email years ago to confirm the information which I never received and not their problem. That I need to hire a tax lawyer instead. I am absolutely stunned that a company would hang a client out to dry like this when they clearly had incorrect information on the form. I will never deal with this company or any other that deals with them again. We use dedicated people and clever technology to safeguard our platform. Absolutely appalling service from this company.
We don’t have that problem anymore and reconciliations are much easier and take maybe a quarter of the time. Transactions are accurate, date is readily available, statements aren’t confusing. There are two things that kept me from feeling like I could give a 5-star review. One is the automatic $50 fee if someone attempts a chargeback. The customer is not always right and this fee just seems unfair. Second is that I haven’t been terribly impressed by customer service.
Awful service at exorbitant cost.
Not the TIN and information of the trust. Unfortunately the zipcode they used was for a town on the other side of the state, and the incorrect xcritical website 1099-Ks were not reaching me. Fast forward to 5 months ago, and I get a $25,000 tax bill, stating that I didn’t pay taxes for the income of the past 6 years.
Yapstone’s entire payment platform can be leveraged, or you can plug in to the features that best suit your business needs to increase your growth. Accept all major and alternate payment methods from around world. xcritical website Our in-market knowledge on local consumers, payment methods and other information is available.
Yapstone hold my money for a year unless I pay extra 3%
Approve 95% of merchants in record time with seamless, scalable onboarding for marketplaces, vacation rental hosts, freelancers, and more. Shift compliance burdens and regulatory complexity to Yapstone with our flexible merchant of record arrangements. Detect and prevent fraud before it happens with our powerful risk engine. Yapstone’s platform architecture is built on hundreds of layered microservices. Our easy-to-use REST APIs can be efficiently customized to meet your company’s individual needs, regardless of the vertical or industry. No matter your industry, Yapstone’s flexible platform can future-proof your payments and expand your customer base.
- Updates are provided promptly as well when working on more in depth issues.
- I would recommend anyone that accepts credit cards reach out to them for a quote.
- I will never deal with this company or any other that deals with them again.
- How can I trust Yapstone not to start turning the screw even tighter?
- We take such comments and feedback very seriously.
- Our flexible merchant of records arrangements will ease compliance burdens and simplify regulatory complexity.
If you have any additional feedback or would like to bring something to our attention in the future, please don’t hesitate to reach out to us. I Like Yapstone only issue is to many logins for different companies. Failed to forward on 25% deposit funds for 3 villa rentals last October. Then early November took back all 3 deposits from villa owners!!
Just fell victim to the chargeback scam…
Can’t wait to be charged $1,000 for a q-tip. Hi Tom, Thank you for sharing your experience with us! Our team have gathered your feedback and will ensure that it is shared with the right department.
Withholding money which is not theirs to keep. Bad business model if they want to stay in business. I will cancel all bookings on my VRBO site and offer a cheaper rent if they pay me directly.
Over the years they have always paid late and been generally expensive for an exceptionally poor service. Now they seem to have decided to hang on to some money I am owed. A guest paid – initial payment and later full amount. Yapstone have paid only part of the money due to me. When I telephone to ask why I am told that the remainder is on hold. They can’t tell me why it is on hold or who authorised the hold.
Had I not investigated and asked for info they would still be holding these deposits. Despite best efforts March 2018 still waiting for anyone to talk to me directly or forward on essential paperwork. Waiting too for full explanation and most importantly a personal apology for their actions.. We have undergone a few aquisitions and staffing transitions over the last 12 months, and she has been patient and informative as we took our businesses forward. Once all the approvals were finalized which did take some time, it was pretty quick to be able to get the Vacation Rent Payment system linked with my PMS.
To give suggestion and to act for me and not for the fraud client. Yapstone is a wonderful payment processor with great customer service and the best rates. As with any processor, there will be issues, but Yapstone is quick to resolve them and always provides impeccable service.
Company culture is not focus on value
My payments our went same day and at no cost to me. I now pay for a very much poorer service and pay well over the odds.If you can avoid using them you should. Pigeon post is faster and more reliable. Leverage Yapstone’s entire payments platform, or plug into the features that fit your business requirements to amplify your growth. Accept all major and alternative payment methods from around the world. Tap into our in-market expertise on local consumers and payment methods.
Whether a company website active should not be a determining factor whether payments are released. Company representatives have failed to follow up on this matter and work towards a reasonable solution. Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. With our previous credit card processor, the batches rarely matched the output from our software, which made monthly reconciliations a nightmare. We literally had to go in at the individual transaction level to reconstruct batches.
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